Teaching Tools Open sub-navigation Close sub-navigation. Educational Technologies Open sub-navigation Close sub-navigation. Academic Technology Open sub-navigation Close sub-navigation. COVID Testing, Vaccination and Campus Access Open sub-navigation Close sub-navigation. Business Applications Open sub-navigation Close sub-navigation. Document Sharing Open sub-navigation Close sub-navigation. GU Google Apps Open sub-navigation Close sub-navigation. Websites Open sub-navigation Close sub-navigation. Working Collaboratively Open sub-navigation Close sub-navigation. Ordering and Purchasing Open sub-navigation Close sub-navigation. NetIDs & Passwords Open sub-navigation Close sub-navigation. Printing Open sub-navigation Close sub-navigation. Internet Access Open sub-navigation Close sub-navigation. Services Open sub-navigation Close sub-navigation. LastPass Password Manager Toggle sub-navigation. Duo Two-Factor Authentication Toggle sub-navigation. Additional Training Resources Toggle sub-navigation. Educational Technology Training Schedule. Instructional Continuity Training Schedule. 
Technology Support Toggle sub-navigation. New to Georgetown? Toggle sub-navigation. Help and Training Toggle sub-navigation. Research Technologies Toggle sub-navigation. Educational Technologies Toggle sub-navigation. Academic Technology Toggle sub-navigation. COVID Testing, Vaccination and Campus Access Toggle sub-navigation. Business Applications Toggle sub-navigation. Working Collaboratively Toggle sub-navigation. Ordering and Purchasing Toggle sub-navigation. NetIDs & Passwords Toggle sub-navigation. Note: A Rebuild Index dialog box opens warning that the "index might take a long time to complete. Select Large icons from the drop down for. You can try rebuilding the search indexing and see if that helps in resolving the issue. Look for Windows Search service and double click on it. I would suggest you to check if the Windows Search service is running properly. 
Let us try the steps mentioned below and see if that helps: It could be possible that the search indexing is not working properly.
Does this issue occur if you use the external drive on any other computer?. Are you aware of any changes made to the computer recently?. Were you able to search files in the external drive earlier?. I understand that you receive an error, ‘No items match your search’ when trying to search on a particular external drive. 
I appreciate the efforts taken by you in resolving the issue. Thank you for writing to Microsoft Community Forums. "No items match your search" on a particular external drive but not consistently
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